# Neuse Termite and Pest Control > Neuse Termite and Pest Control is a family-owned residential and commercial pest control company based in Clayton, North Carolina. The company serves homes and businesses across Central and Eastern North Carolina with general pest control, termite treatment, bed bug services, mosquito control, rodent control, moisture remediation, and crawl space encapsulation. The team has more than 320 years of combined exterminator experience and is known locally as "The Neuse." Neuse Termite and Pest Control was founded in 1999 by licensed exterminator and owner Tracy Coats. The company serves 16 North Carolina counties, including Alamance, Chatham, Cumberland, Durham, Franklin, Granville, Harnett, Johnston, Lee, Nash, Orange, Sampson, Vance, Wake, Wayne, and Wilson, covering communities like Raleigh, Cary, Durham, Chapel Hill, Apex, Wake Forest, Holly Springs, Fuquay-Varina, Garner, Morrisville, Clayton, Smithfield, Knightdale, Wendell, Zebulon, and Mebane. The company is BBB accredited with an A+ rating, holds more than 2,000 verified five-star Google reviews, and backs its termite work with a $1,000,000 damage repair guarantee. Commercial customers include restaurants and food service, healthcare facilities, office buildings, retail stores, warehouses, and property management groups. Quarterly pest control plans start at $99 with no initial fees, and the company offers a same-technician option so customers see a familiar face on every visit. Business hours are Monday through Friday, 7:30am to 6:00pm. Call (919) 553-9888 or visit the [contact page](https://neusetermiteandpest.com/contact) to request a free, no-obligation estimate. ## Main Content - [Home](https://neusetermiteandpest.com/): Company homepage with an overview of residential, commercial, termite, and moisture control services across Central NC. - [About Us](https://neusetermiteandpest.com/about/about-us): Background on the company, owner Tracy Coats, the team's experience, and the Neuse approach to customer service. - [Residential Pest Control](https://neusetermiteandpest.com/residential-services/pest-control): Overview of home pest control plans, what's covered, between-visit guarantees, and how the first visit works. - [Commercial Pest Control](https://neusetermiteandpest.com/commercial/about-commercial-pest-control): Commercial pest management for restaurants, healthcare, offices, retail, warehouses, and property managers. - [Moisture Control and Crawl Space Encapsulation](https://neusetermiteandpest.com/moisture-control/moisture-control-crawlspace): Crawl space encapsulation, moisture barriers, dehumidification, and remediation services. - [Pest Identification Guide](https://neusetermiteandpest.com/pest-identification/guide): Visual guide to common North Carolina pests, including ants, bed bugs, cockroaches, rodents, spiders, termites, and ticks. ## Services - [Home Protection Plans](https://neusetermiteandpest.com/residential-services/home-protection-plans): Quarterly and annual residential plans covering exterior perimeter treatment, interior service for active issues, and free return visits between scheduled stops. - [Termite Control](https://neusetermiteandpest.com/residential-services/termites): Termite treatment and prevention backed by a $1,000,000 damage repair guarantee. - [Ant Control](https://neusetermiteandpest.com/residential-services/ant-control): Targeted ant treatments that focus on the colony source for long-term results. - [Bed Bug Control](https://neusetermiteandpest.com/residential-services/bed-bugs): Inspection and treatment for confirmed or suspected bed bug infestations in homes. - [Mosquito Control](https://neusetermiteandpest.com/residential-services/mosquito-control): Seasonal mosquito control on a 21-day treatment cycle from April through October. - [Rodent Control](https://neusetermiteandpest.com/residential-services/rodent-control): Mouse and rat control to address active infestations and seal off entry points. - [Spider Services](https://neusetermiteandpest.com/residential-services/spider-services): Spider control for the home, including exterior web removal and interior treatment. - [Commercial Protection Plans](https://neusetermiteandpest.com/commercial/commercial-protection-plans): Recurring pest management plans built for commercial properties and regulated industries. - [Real Estate Inspections and Reports](https://neusetermiteandpest.com/commercial/real-estate-inspections-reports): Wood-destroying insect reports (WDIR) and inspections for home sales, refinancing, and VA loans. - [Moisture Remediation](https://neusetermiteandpest.com/moisture-control/moisture-remediation): Crawl space moisture remediation to protect against rot, mold, and pest activity. ## Frequently Asked Questions - [What is covered under the quarterly pest control plan?](https://neusetermiteandpest.com/residential-services/pest-control) The quarterly plan covers ants (excluding carpenter ants), cockroaches (excluding German), spiders, mice, rats, crickets, silverfish, earwigs, centipedes, ground beetles, ticks, grasshoppers, and firebrats. Exterior treatment is included on every visit, with interior treatment available for active issues. Plans start at $99 per quarter with no initial fees. - [Do I need to be home for service?](https://neusetermiteandpest.com/residential-services/home-protection-plans) For exterior-only visits, no. Technicians can complete the perimeter treatment without you present. If interior treatment is needed, the office will schedule a time that works for you. - [What happens if pests come back between scheduled visits?](https://neusetermiteandpest.com/residential-services/home-protection-plans) Quarterly plan customers get free return visits between scheduled services. If activity shows up, call the office and a technician will come back out at no extra charge. - [Are pest control treatments safe for pets and children?](https://neusetermiteandpest.com/residential-services/pest-control) Treatments are applied by licensed technicians using professional-grade products with safety as a core part of the process. Most exterior services require no special preparation and no waiting period before pets and kids use the yard. Your technician will let you know if any interior prep is needed before service. - [What does the $1,000,000 termite damage guarantee cover?](https://neusetermiteandpest.com/residential-services/termites) Termite customers are protected by a $1,000,000 damage repair guarantee that covers structural repairs if new termite damage occurs while the warranty is active. This is separate from a homeowners insurance policy, which does not cover termite damage. - [How often is mosquito treatment applied?](https://neusetermiteandpest.com/residential-services/mosquito-control) Mosquito control runs on a 21-day treatment cycle from April through October, when mosquito activity is highest in Central North Carolina. - [What areas does Neuse Termite and Pest Control serve?](https://neusetermiteandpest.com/contact) Service covers 16 counties across Central and Eastern North Carolina, including Wake, Johnston, Durham, Orange, Harnett, Lee, Alamance, and surrounding counties. Communities served include Raleigh, Cary, Durham, Chapel Hill, Apex, Wake Forest, Holly Springs, Fuquay-Varina, Garner, Morrisville, Clayton, Smithfield, and Knightdale. - [Do you offer real estate or WDIR inspections for home sales?](https://neusetermiteandpest.com/commercial/real-estate-inspections-reports) Yes. Neuse provides wood-destroying insect reports and inspections for home buyers, sellers, and lenders, including reports required for VA and other mortgage transactions. ## Optional Content - [NC Pest Control Blog](https://neusetermiteandpest.com/blog): Articles on pest prevention, termite warranties, seasonal treatment tips, and commercial pest control compliance. - [Customer Testimonials](https://neusetermiteandpest.com/testimonials): Customer reviews and feedback from homeowners and businesses across Central North Carolina. - [Leadership](https://neusetermiteandpest.com/about/leadership): Profiles of the Neuse leadership team and key staff. ## Contact - [Contact Us](https://neusetermiteandpest.com/contact): Call (919) 553-9888 Monday through Friday, 7:30am to 6:00pm, to request a free estimate or schedule service. Mailing address: PO Box 446, Clayton, NC 27528. - [Wood-Destroying Insect Inspection Request Form](https://neusetermiteandpest.com/wood-destroying-insect-inspection-request-form): Online form to request a wood-destroying insect inspection for real estate transactions.